Support
Need help with Cinie? We’re here. Reach out and we’ll get back to you as soon as we can.
Get in touch
Email: support@cinie.app
We typically respond within 24–48 hours.
Common questions
How do I delete my account?
Go to Settings, scroll to Account, tap Delete Account. Your data will be permanently removed.
I found a bug. Where do I report it?
Email support@cinie.app with a short description and a screenshot if possible.
How are scores calculated?
Cinie uses a head-to-head ranking system based on Elo. Every time you compare two films, every score on your list adjusts slightly. Your personal 0–10 score reflects where each film sits in your full ranking.
Can I use Cinie without an account?
No, an account is required so your rankings and watchlist can sync across devices.
How do I change my username or email?
Go to Settings, then Profile.